What Elk Grove Village Homeowners Say About CleanRun Air Duct Cleaning Elk Grove Village
Reviews in home services carry weight only when they match what actually happened on the job. We’ve served Elk Grove Village since 2013, and the feedback we value most names a specific condition found, a specific price agreed to upfront, and a specific result the customer could verify. The testimonials below come from homeowners in neighborhoods we work regularly, from the older ranches near Elk Grove Park to the split-levels off Biesterfield Road. Each one reflects our standard practice: written price before work starts, documented photo record after, and the 365-Day Done Right Promise in writing.
Recent Reviews
“We bought a 1972 colonial in Elk Grove Village last spring, and the first time the AC ran full blast, the house smelled like a basement that had been closed for years. Tomas walked the system with me, showed me the photo from inside the plenum - the box above the furnace - where the previous owner had apparently never changed a filter. The camera showed a 3-inch debris build-up at the first elbow. He wrote the price on the spot, $340 for the whole system, no per-vent add-ons. Four hours later I had before-and-after photos of every duct run, and the smell was gone by that evening.”
- Jamal D., Elk Grove Village, near Elk Grove Park
“My dryer was taking two cycles to finish a load, and I assumed I needed a new dryer. CleanRun came out for the dryer vent cleaning and found a bird nest three feet from the exterior cap, plus lint packed so solid you could’ve cut it with a knife. The vent run was almost completely blocked. They scoped it with a camera, showed me the obstruction, and wrote the price before touching anything - $195, flat. They cleared it, ran a pressure test after, and my dryer times dropped back to 48 minutes same day.”
- Danielle B., Elk Grove Village, near Biesterfield and Meacham
“We’d had our ducts ‘cleaned’ twice before by companies that showed up with a shop vac and left in 45 minutes. This time I asked Tomas to show me the equipment before he started - Rotobrush and Nikro negative-pressure extraction units, the kind you can actually look up. He photographed every register before he touched it. The camera showed mold staining in the master bedroom duct run, which explained why my son’s allergies flared every night. We added the sanitizing treatment, total came to $425, and I have dated photos of every stage. That was 14 months ago. No more nighttime coughing.”
- Divya G., Elk Grove Village, near Ridge and Arlington Heights Road
“After a renovation, our HVAC was blowing drywall dust through every vent. I had three quotes. One was $89 ‘whole house special,’ one was $1,200 with no breakdown, and CleanRun was $385 with a line-item scope in writing. I brought the $89 quote in for the Free Second Opinion - Haven Standard Clause 2 - and Tomas showed me the fine print: $89 was for the first five vents, then $35 each after. My house has 17 vents. CleanRun’s price was the actual price. The crew sealed every return, ran negative-pressure extraction, and I got a photo record showing white ducts where they’d been gray. The 365-Day Done Right Promise was on the invoice in writing, not just a website claim.”
- Steven N., Elk Grove Village, near Landmeier and Tonne
“I’m a skeptic by nature. When the crew said they’d photograph inside every duct run, I figured they’d snap one or two and call it done. They took 34 photos. I counted. The plenum - that big sheet-metal box above the furnace - had a gap where a previous repair guy had left a corner unsealed, and you could see daylight through it in the before photo. They sealed it as part of the duct repair, included in the original $320 quote. I didn’t ask for that. They found it, fixed it, photographed it. That’s the difference between vacuum noise and actual work.”
- Jamal D., second visit, Elk Grove Village
“The air in our house always felt heavy, especially in August when the humidity hits Elk Grove Village hard. I called for HVAC cleaning thinking I’d need a new system. Tomas checked the evaporator coils - the indoor unit that actually cools the air - and they were clogged with a mat of dust and pet hair that looked like felt. If that filter looked like felt, it was doing its job too well. Coils were cleaned, blower assembly serviced, full duct cleaning, $410 total. The photo of the coils before and after belongs in a textbook. House cools faster now, and the system doesn’t run constantly.”
- Danielle B., second visit, Elk Grove Village
Why Customers Trust Us
These reviews repeat the same specifics because our process doesn’t change. Haven Standard Clause 1 requires a written price before any work starts - no exceptions, no “call for a quote” bait-and-switch. Every crew is background-checked and uniformed under Haven Standard Clause 3: Verified Crews. The documented photo record, included on every visit since our first job in 2013, lets you verify the work yourself instead of trusting a verbal claim.
The 365-Day Done Right Promise backs every job in writing. If something’s not right, we make it right. Not a policy subject to manager approval. A written guarantee on your invoice.
We’ve served over 52,000 homes since 2013, but we measure success one job at a time - one written price, one photo record, one homeowner who can point to exactly what was done and exactly what it cost.
Call (224) 344-8881 for a written estimate on your Elk Grove Village home. Estimates are free, and we’ll put our number next to any competitor’s quote at no charge.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Elk Grove Village, serving Elk Grove Village since 2013.